{"id":5847,"date":"2023-08-16T19:06:29","date_gmt":"2023-08-16T17:06:29","guid":{"rendered":"http:\/\/nasomed.eu\/?page_id=5847"},"modified":"2024-01-21T13:26:03","modified_gmt":"2024-01-21T12:26:03","slug":"complaints-mechanism","status":"publish","type":"page","link":"https:\/\/nasomed.eu\/en\/klachtenregeling\/","title":{"rendered":"Complaint Resolution"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5847\" class=\"elementor elementor-5847\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-098f6a0 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"098f6a0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6dcbd77\" data-id=\"6dcbd77\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2192457 elementor-widget elementor-widget-heading\" data-id=\"2192457\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complaint Resolution<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bbed67 animated-slow wpr-dual-heading-icon-top elementor-invisible elementor-widget elementor-widget-wpr-dual-color-heading\" data-id=\"7bbed67\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:350}\" data-widget_type=\"wpr-dual-color-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"wpr-dual-heading-wrap\">\n\t\t\t\t<div class=\"wpr-dual-title-wrap\">\n\t\t\t\t\t<h2 class=\"wpr-dual-title\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"first\">Naso<\/span>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"second\">Med<\/span>\n\t\t\t\t\t\t\t\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba42e19 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"ba42e19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woostify-breadcrumb\"><span class=\"item-bread\" data-no-translation=\"\" data-trp-gettext=\"\">Home<\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4795772 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"4795772\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a31ceca\" data-id=\"a31ceca\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fe72323 elementor-widget elementor-widget-text-editor\" data-id=\"fe72323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>COMPLAINT PROCEDURE<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d7ddc0 premium-header-block premium-bg-text-yes premium-lq__none premium-box-lq__none elementor-widget elementor-widget-premium-addon-dual-header\" data-id=\"0d7ddc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"premium-addon-dual-header.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"premium-dual-header-first-header\"><span class=\"premium-dual-header-first-span\">DEDICATED TO YOU AND YOUR NASAL HEALTH <\/span><span class=\"premium-dual-header-second-header\">Even when things are not going well for you<\/span><\/h2> \t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3268585 elementor-widget elementor-widget-text-editor\" data-id=\"3268585\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have a complaint about a product or our service, please contact us. We want you to be satisfied with our products and how we serve you. We like to see that you are satisfied. Call us at 31 (0) 6 120 365 12 and tell us what your problem is. Then we can find a solution right away. Of course, you can also send us an e-mail at\u00a0<a href=\"mailto:customerservice@nasomed.eu\">customerservice@nasomed.eu<\/a>\u00a0and we'll get back to you.<\/p><p>If we don't come up with a solution right away on the phone, or if you send us an e-mail, we'll make sure you get a response within two days. If it's a little more complicated - and we need to contact NeilMed America, for example - we'll give you an estimate of when we'll contact you with a solution.<\/p><p>We are happy to help you and find a solution together. If it somehow fails, we will offer you a <a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\" target=\"_blank\" rel=\"noopener\">independent arbitration board<\/a>\u00a0 to through Webwinkelkeur. You can go here for free.<\/p><p>If it still doesn't work, you can contact the <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/?event=main.home2.show\" target=\"_blank\" rel=\"noopener\">Online dispute resolution<\/a>\u00a0of the European Union. There is a charge for this.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Complaint Procedure Naso Med COMPLAINT PROCEDURE DEDICATED TO YOU AND YOUR NEIGHBOROUGHTS Even when things don't feel right for you If...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5847","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/pages\/5847","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/comments?post=5847"}],"version-history":[{"count":0,"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/pages\/5847\/revisions"}],"wp:attachment":[{"href":"https:\/\/nasomed.eu\/en\/wp-json\/wp\/v2\/media?parent=5847"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}